Margo Sultenfuss

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2022–2023 · The Wanderlust Group

Marina Map

GrowthInteraction Design0-to-1

18% upgrades against a 10% goal; map delivery cut from 22 days to 5 across 208 marinas.

Role
Product Design Manager
Scope
208 marinas, 260+ maps published
Outcome
18% upgrades against a 10% goal; delivery cut from 22 days to 5
FIG. 01Example of white board map used before Marina Map.

208

Marinas running on Marina Map

18%

Upgrades against a 10% goal

77%

Faster map delivery, 22 days to 5

/ THE PROBLEM

Marinas were running daily operations off a paper binder, by hand, with no history and no way to maximize occupancy.

/ WHAT I BUILT

An interactive picture of the marina, with Dockwa's live reservation data layered on top: in-house designers built the maps in Figma, a CSM annotated slip locations, and the customer got a new interactive map inside their Assignments tool.

FIG. 02The MVP: Figma-built maps with live reservation data and CSM annotation.
FIG. 03Future state: the self-service map builder, designed but not yet shipped.

/ HOW I PROVED IT

Rolled out to 208 marinas with over 260 maps published, beating every target: 18% upgrades against a 10% goal, and map delivery cut from 22 days to 5.

/ The Long Version

Read the full case study

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